Safety, News, and Alerts

Safety

News 

 

 

Alerts: 

RESOLVED - 1/27/16 CRMLS OUTAGE 

CRMLS has resolved this issue

The CRMLS Website is currently having technical issues at the login page.  We will update as soon as possible.  Please feel free to give them a call at 1-800-925-1525

 

 

SUPRA ALERT 11/24/15:

Dear Valued Customer,

The maintenance set for today, November 24th has been moved to Tuesday, December 1st, from 5:00 PDT and ending at 9:00pm PDT.  We apologize for any inconvenience this scheduling change may cause.

As a reminder:

How will Updates be Available?

·         SupraWEB

·         KIM Voice (888-968-4032)

What will NOT be Working?

·         SupraNET

·         SupraWEB (only available for update codes)

·         KIM Voice (only available for update codes)

·         Automated Phone Payments (IVR system)

·         ActiveKEY Automatic Updates

·         DisplayKEY eSYNCs

·         eKEY Syncs and Wireless Updating

What WILL be Working?

·         SupraWEB (update codes only)

·        KIM Voice (update codes only)

 

 

Dear Valued Customer,

Today, Tuesday November 24th starting at 5:00pm PDT and ending at 9:00pm PDT, Supra will be conducting routine maintenance at our data center.

How will Updates be Available?

·         SupraWEB

·         KIM Voice (888-968-4032)

What will NOT be Working?

·         SupraNET

·         SupraWEB (only available for update codes)

·         KIM Voice (only available for update codes)

·         Automated Phone Payments (IVR system)

·         ActiveKEY Automatic Updates

·         DisplayKEY eSYNCs

·         eKEY Syncs and Wireless Updating

What WILL be Working?

·         SupraWEB (update codes only)

·        KIM Voice (update codes only)

 

Thank you,

Supra Support Team

 

CRMLS Alert 11/20/15

Hello,

The issue for agents inability to login into Matrix from the Portal Dashboard has now been resolved. Please contact our Customer Care team as soon as possible if you or your members experience further issues. Thank you for your patience!

cid:image002.png@01CFCCDD.7DCC8D70
Association Resource

California Regional MLS
180 Via Verde, Suite 200
San Dimas, CA 91773
www.crmls.org

T 909.859.2040
cid:image002.png@01CFCCDD.7DCC8D70
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CRMLS Alert 11/20/15

Good afternoon,

Members are reporting their inability to login into Matrix from the Portal Dashboard. An “unable to process request…” appears.

CRMLS Customer Care is working with the vendor to resolve this issue as soon as possible. We will notify you once we have resolution. We appreciate your patience and continued support!

cid:image002.png@01CFCCDD.7DCC8D70
Association Resource

California Regional MLS
180 Via Verde, Suite 200
San Dimas, CA 91773
www.crmls.org

 

T 909.859.2040
cid:image002.png@01CFCCDD.7DCC8D70
Be inspired:
Follow us on Twitter
Like us on Facebook
Watch us on  YouTube
Property search on Homeseekers.com

 

CAR Alert 11/6/15

CAR Legal app via cell phones / Members can now access legal help via phone. View article for knowledge.

http://www.car.org/legal/app/  

 

CRMLS Alert 11/6/15 

 

Good morning,

The below CRMLS Holiday Closure will be distributed to all CRMLS members Monday, November 9th. 

 

 

 

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CRMLS Office Closure in Observance of Veteran's Day

The CRMLS office will be closed on Wednesday, November 11th, in observance of Veteran's Day.

Please contact your Association/Board of REALTORS® to confirm their hours of operation over the holiday.

Click here for a list of CRMLS member Associations/Boards and contact information.

We hope you enjoy the holiday!

XXXX Association/Board of REALTORS®

 

Support

We've got you covered. If you are in need of technical support, please click the button below to submit a support request. A California Regional MLS customer care representative will be happy to assist you during normal business hours.

click here

 

Education

We've got resources. California Regional MLS offers a variety of free success tools to keep you well informed on the products and services available to you. Choose from classroom training, webinar training, online videos, manuals and reference guides. Click the button below to visit the California Regional MLS Training Center.

click here

 


 

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  CRMLS Facebook  CRMLS Linkedin  CRMLS Twitter  CRMLS YouTube 

CRMLS

 

 

cid:image002.png@01CFCCDD.7DCC8D70
Association Resource

California Regional MLS
180 Via Verde, Suite 200
San Dimas, CA 91773

crmls.org

T 909.859.2040 

E associationresource@crmls.org

cid:image002.png@01CFCCDD.7DCC8D70

Be inspired:
Follow us on Twitter
Like us on Facebook
Watch us on  YouTube
Property search on Homeseekers.com

cid:image002.png@01CFCCDD.7DCC8D70

 

CRMLS Alert 11/4/15 

 

Good afternoon,

The CRMLS Customer Care Center will be closed Friday, November 6th, from 12:00 p.m. until 1:30 p.m. This closure is due to our monthly staff meeting. All calls that occur during this time will be returned in a timely manner after 1:30 p.m.

cid:image002.png@01CFCCDD.7DCC8D70
Association Resource

California Regional MLS
180 Via Verde, Suite 200
San Dimas, CA 91773

crmls.org

T 909.859.2040


 

CRMLS Alert 10/26/15

Good morning,

The below MLS eConnect is ready for you to distribute to your members.

Note: Associations/Boards that have opted-in to our co-branded email system, will have the MLS eConnect distributed to your members Wednesday, October 28th.

 

 

CRMLS

 

Assoc_Default.jpg

eConnect

1004MC Appraiser Form Retiring on Monday, November 2nd

As of Monday, November 2nd, the 1004MC Appraiser Form will be discontinued and no longer available in CRMLS Matrix.

Please find the list of appraiser software alternatives below:

DataMasters
http://www.datamasterusa.com

ACI Report
http://www.aciweb.com 

ClickFORMS
http://www.bradfordsoftware.com 

TOTAL
http://www.alamode.com/appraiser/total 

Appraise-It
http://www.sfrep.com


Thank you,

XXXX Association/Board of REALTORS®

Support

We've got you covered. If you are in need of technical support, please click the button below to submit a support request. A California Regional MLS customer care representative will be happy to assist you during normal business hours.

click here

 

Education

We've got resources. California Regional MLS offers a variety of free success tools to keep you well informed on the products and services available to you. Choose from classroom training, webinar training, online videos, manuals and reference guides. Click the button below to visit the California Regional MLS Training Center.

click here

 


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Privacy Policy

 

CRMLS

 

 

CRMLS *OUTAGE ALERT* 10/25/15

 

The Matrix system will be unavailable tonight from midnight until 6:00 AM.

      

We apologize for the inconvenience 

 

 

CRMLS *OUTAGE ALERT* 10/21/15  

 

Good afternoon,

Cloud CMA attempt to fetch listings is returning an error message. CRMLS Customer Care is working with the vendor to resolve this issue as soon as possible. We will notify you once we have resolution. We apologize for any inconvenience and appreciate your continued support!

cid:image002.png@01CFCCDD.7DCC8D70

Association Resource

California Regional MLS
180 Via Verde, Suite 200
San Dimas, CA 91773

crmls.org

T 909.859.2040

 

 

SUPRA Announcement (10/20/15) 

On Tuesday, October 27th starting at 5:30pm PDT and ending at 8:30pm PDT, Supra will be conducting routine maintenance at our data center.

How will Updates be Available?

·         SupraWEB

·         KIM Voice (888-968-4032)

 

What will NOT be Working?

·         SupraNET

·         SupraWEB (only available for update codes)

·         KIM Voice (only available for update codes)

·         Automated Phone Payments (IVR system)

·         ActiveKEY Automatic Updates

·         DisplayKEY eSYNCs

·         eKEY Syncs and Wireless Updating

 

What WILL be Working?

·         SupraWEB (update codes only)

·         KIM Voice (update codes only)

 

Thank you,

Supra Support Team


CRMLS Announcement (10/15/15)

Matrix Slowness

We have had consistent reports of Matrix slowness and Matrix timing out during all aspects of search and input. We sincerely apologize for all of the inconvenience this has caused for you and your members. It is our highest priority to get this resolved and we have a team dedicated to the issue. We will continue to keep you in the loop as we trouble shoot. If you have any specific instances that you feel may assist our investigation, please email them to associationresource@crmls.org.

Sandicor Data Share

The Sandicor Data Share contract has been signed! Our team is working on getting the data into Matrix as we speak. We will keep you posted on a timeframe for their data to be flowing in to Matrix.


 

 

 

 

 

 

 

 

 

CRMLS Announcement (10/5/15) 


We are excited to introduce your newest, free CRMLS subscriber benefit:



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What is Infosparks?

Fully integrated with CRMLS Matrix, Infosparks combines local geography with housing variables, time frames and market metrics to provide you with a fast, graphical analysis through a clean, intuitive interface.

Really? Infosparks is FREE?

Yes, that is correct. Because of your membership with a CRMLS Association, you can utilize this amazing product at no charge.

What are some of the perks of Infosparks?

 

Integrated with CRMLS Matrix to deliver the most accurate, up-to-date information


Visually communicate market statistics to your clients through charts


Embed live statistical data on your website, blog or emails


Define and compare up to 4 geographical areas at a time


Choose between static and live data


Share with clients through PDF, social media, email, embedding or CSV raw data

How to get started

We encourage you to join one of our free, upcoming Infosparks webinars to be introduced to Infosparks and all of it's amazing capabilities.

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You can access Infosparks by logging in to Matrix and clicking on Infosparks under the External Links widget as shown below.


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Infosparks Marketing Material



View the Product Sheet

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View the FAQs

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We hope that you are excited about Infosparks being added to your CRMLS product portfolio!

We continue to evolve in order to help you succeed!

Support

We've got you covered. If you are in need of technical support, please click the button below to submit a support request. A California Regional MLS customer care representative will be happy to assist you during normal business hours.

click here

 

Education

We've got resources. California Regional MLS offers a variety of free success tools to keep you well informed on the products and services available to you. Choose from classroom training, webinar training, online videos, manuals and reference guides. Click the button below to visit the California Regional MLS Training Center.

 

MLS - TRID Announcement (10/3/15)

New closing rules are in effect as of today, October 3rd.

The TILA-RESPA Integrated Disclosure (TRID) rules were created to assist consumers during the purchase process and to promote compliance with existing TILA and RESPA laws.

REALTOR® Magazine recorded a live webcast to discuss the TILA-RESPA Integrated Disclosure (TRID) and how it impacts business for real estate professionals. 

RatePlug, a product that is free for CRMLS subscribers, has updated their program to adhere to all applicable industry regulations including: TRID, FTC-MAP, and UDAP.

You can access RatePlug by logging in to CRMLS Matrix, clicking on the "Links" tab at the top of the screen and clicking on the RatePlug link.


Thank you,

The Inland Gateway Association of REALTORS

Support

We've got you covered. If you are in need of technical support, please click the button below to submit a support request. A California Regional MLS customer care representative will be happy to assist you during normal business hours.

click here


 SUPRA Announcement (9/21/15)

 

Dear Customer,

 

Next week on the evenings of Tuesday, September 29th, Wednesday, September 30th, and Thursday, October 1st starting at 7:00pm PDT and ending at 9:00pm PDT we will be conducting some system upgrades to prepare for our upcoming release of the new end of showing feature.

 

How will Updates be Available?

·         SupraWEB

·         KIM Voice (888-968-4032)

 

What will NOT be Working?

·         SupraNET

·         SupraWEB (only available for update codes)

·         KIM Voice (only available for update codes)

·         Automated Phone Payments (IVR system)

·         ActiveKEY Automatic Updates

·         DisplayKEY eSYNCs

·         eKEY Syncs and Wireless Updating

 

What WILL be Working?

·         SupraWEB (update codes only)

·         KIM Voice (update codes only)

 

Note for Organization staff: If you have any questions, please call our Liaison Team at 800-545-9601 and press option 1.

 

Thank you,

Supra Support